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|  Home | Courses | ITIL®  | Course Outlines
| ITIL® | Version 3 Certification | Course Outlines
ITIL® Course Outline
Product Code Description PDF
MC-AWR ITIL® Awareness
MC-ITIL®F ITIL Foundation 2011 Edition
MC-ITIL®MB ITIL® v3 Managers Bridge

ITIL® Compatibility Courses
Product Code Description PDF
MC-OSA Operational Support and Analysis v3
MC-RCV Release Control and Verification v3
MC-SOA Service Offerings and Agreements v3
MC-PPO Planning, Protection and Optimisation

ITIL® Lifestyle Courses
Product Code Description PDF
MC-SOP Service Operations
MC-STR Service Transition v3
MC-CSI Continual Service Improvement v3
MC-SED Service Design v3
MC-SET Services Strategy v3


ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.
The Swirl logo™ is a Trade Mark of the Office of Government Commerce.

 Mpho Makgoka  Carlie Alberts
 Business Unit Manager  General Manager: Training Solutions
 mpho.makgoka@torque-it.com  carlie.alberts@torque-it.com
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